Quiz 3 – Infection Control

1.       Which Patient shall be placed in a ‘negative pressured room’, to prevent transmission of the patient’s infection to others?

a.  An HIV +ve patient                                            

b. Patient suffering from infection that can be transmitted through airborne route

c. Patient suffering from infection that can be transmitted through ‘droplet’ route

d. All of the above patients

Quiz 2 - Healthcare Quality and Patient Safety

1.       As per WHO surgical safety checklist, antibiotic prophylactic should be given within what time frame, when applicable?

a.       Within 24 hours before surgery

b.       Within 12 hours before surgery

c.       Within 4 hours before surgery

d.       Within 1 hour before surgery

2.       For a patient who will be undergoing a surgery, marking of the surgical/invasive site should be done by whom?

a.       Attending nurse of the patient

b.       Person who will be performing the surgery

c.       In-charge of operation theatre

d.       Person who will be administering anaesthesia

Answers to Quiz 1

Quiz 1 answers

1 – D. Thailand – Every year Bumrungrad hospital treats more than 520,000 international patients from 190 countries

2 – A. France – France consistently ranked at no. 1 in WHO ranking of healthcare system. India ranks 112^th , while USA ranks at 37^th position.

Healthcare Industry Quiz-1

Can you answer these interesting questions related to healthcare industry? You can post your answers in comments. For answers click here.

Que 1: Bumrungrad hospital, a popular hospital amongst international medical travellers is located in which country?

            A.  Switzerland                                   B. Singapore

            C. Malaysia                                         D. Thailand

CASE STUDY - The Operational riddle of a health insurance company

(This case study can be used for quantitative reasoning ability for healthcare managers. It is based on price decision of a health insurance product.)

Background situation

‘Health4all’ a health insurance company, discovered a town in sub-urban area with a population of 1 lac people. They found that no health insurance company has so far tapped this area and a significant number of people are desirous of buying a health insurance product. Buoyed by the business opportunity, the CEO asked the operations head to start working on selling your insurance plan here, with a clear stated objective of maximizing profit.

As an operations head you made all arrangement to launch your flagship health insurance policy in the town, which gives the customer a cover of 1 lac rupees for a premium of Rs. 1000/-. Customer have to undergo a health check-up (paid by the company) to determine any pre-existing diseases. Company doesn’t pay for the treatment of pre-existing diseases found in health check-up.

CASE STUDY – Implementation of cost cutting measures in hospital by a CEO

(This case study is related to cost management in hospital and is based on approach used by CEO to implement certain cost cutting measures in his hospital.)

Situational background

The CEO of a large hospital has been particularly concerned about increasing operational cost of the hospital and have decided to initiate some cost containment measures. As a process he put a 3 member group to work out recommendations to control operational cost. The group after thorough review came out with several recommendations. The CEO after going through various recommendations and using his own judgement decided to go ahead with 3 recommendations in first place. CEO being a believer of inclusive decision making decided to discuss it with key people in his organization.

CASE STUDY - Cross referencing of patients between specialities

(This case study is on the complexity of operational process in patient care, and is based on challenges in managing cross referencing of patients between specialities.)

Situational background

A large and busy multi-speciality hospital is organized in various clinical departments and each department has divided its OPD days, emergency duties and surgery days (if applicable) between their team of consultants. As per its policy each admitted patients should be visited by the consultant in-charge at-least once in a day. Sometimes a patient admitted under a consultant may require a cross reference from a consultant of another speciality. In this situation, the process is that the consultant in-charge writes the orders for a cross reference from required speciality in patient’s record. The duty doctor then fills up a cross-reference form with necessary clinical details of the patient and send it to the HOD of respective department. The HOD then allocates it to one of their consultant, who should attend the patient and provide his opinion by documenting it in the patient’s record. 

However, frequently there are problems that is being encountered by doctors, nurses and even patients which are as described below.